Shipping policy

At MomyMoments, we strive to deliver your order as quickly and seamlessly as possible. Below is everything you need to know about our shipping procedures.

⏱️ Order Processing & Delivery Timeline

Your estimated total delivery time is calculated as follows:

Total Delivery Time = Processing Time + Transit Time

Order Processing Time: 1–3 business days (Monday – Friday, excluding holidays).
Order Cut-Off Time: Orders placed before 11:00 PM ET on business days begin processing on the same business day. Orders placed after the cut-off time, on weekends, or on public holidays begin processing on the next business day.

🚚 Shipping Rates & Transit Times

Shipping Method	Cost	Estimated Transit Time(Excludes Processing Time)
Standard Shipping	$6.99 (FREE for orders over $79)	7–15 Business Days
Express Shipping	$14.99	5–10 Business Days

Note: Business days are Monday through Friday, excluding public holidays. Transit times are estimates provided by carrier services and are not guaranteed.

Estimated Total Delivery Time

Standard Shipping: Approximately 8–18 business days, including processing.

Express Shipping: Approximately 6–13 business days, including processing.

Delivery times are estimates and may vary depending on the destination, carrier, product availability, and other circumstances beyond our control.

📦 Order Tracking & Status Updates

Order Confirmation: Immediately after placing your order, you will receive a confirmation email detailing your items, billing, and shipping details.
Shipping Confirmation: Once your package is packed and a shipping label is created, we will send you an email containing your tracking information.

🏭 Order Dispatch & Fulfillment

MomyMoments is an e-commerce retailer based at 14 Commerce Rd, Newtown, CT 06470, USA.

To offer a wider selection of maternity fashion at competitive prices, we work with global manufacturing and fulfillment partners. Depending on product availability and destination, orders may be fulfilled and dispatched from partner warehouses located in the United States and China.

The shipping origin may therefore vary by product and destination. The delivery estimates shown above account for our standard processing and transit times.

🌍 Customs, Duties & Import Taxes

For international orders, parcels may be subject to local import duties, taxes, or clearance fees upon arrival in the destination country:

Responsibility: All customs duties and import taxes are the sole responsibility of the recipient.
Rates: Customs tariffs and VAT rates vary widely by country and are set by local authorities based on the origin and merchandise classification.
We recommend contacting your local customs office for specific estimated costs before placing an order.

⚠️ Unexpected Delays

While we do our absolute best to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:

High shipping volumes during peak holiday seasons.
Extreme weather conditions or natural disruptions.
Carrier transport or technical issues.

If your shipment is significantly delayed, we will notify you via email and work with the carrier to deliver your package as soon as possible. We truly appreciate your patience and understanding!