Our Commitment to Privacy We value our customers and respect your privacy. This Privacy Policy (“policy”) describes the personal information we collect about you, why we collect it, and how we use and disclose it when you interact with our website.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. In some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our personal information practices and the choices available to you.
1. Personal Information We Collect We collect personal information when you use our Services, create an account with us, or submit personal information when requested on the Site. Personal information generally is any information that relates to you, identifies you personally, or could be used to identify you.
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Information you provide to us: When you visit our Site and place an order, we collect information such as your first and last name, mailing address, email address, phone number, and payment account or credit card information. In some regions, passport information and tax numbers may also be needed for customs clearance.
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Communication data: We may also collect personal information when you communicate with our customer service team or complete online forms and surveys.
Note: Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us to identify you.
2. How We Use Your Personal Information We attach great importance to protecting your privacy and will process your personal data legally and transparently. We only use the personal information you voluntarily provide for the following purposes:
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To register and manage your account on the website.
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To process and fulfill your orders.
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To offer and measure targeted advertisements and services.
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To provide a seamless and personalized shopping experience.
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To communicate with you regarding updates, promotions, or support.
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To improve our services and website functionality.
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To fulfill our legal responsibilities.
We will not use your personal information or pictures for advertising without your explicit permission. Furthermore, we will not sell, rent, trade, or otherwise disclose personal information to third parties, except:
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If we are required by law to do so.
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At the request of law enforcement authorities or other government officials.
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When we believe disclosure is necessary to prevent personal injury, economic loss, or in connection with the investigation of suspected or actual illegal activities.
3. How Do We Protect Your Information? You are responsible for the safety and security of your own username and password on Momymoments. We recommend choosing a strong password and changing it frequently. Please do not use the same login details across multiple websites.
We implement a variety of security measures, including the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database. It is only accessible by authorized personnel with special access rights who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
4. How Long Do We Retain Your Information? We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting, or other applicable laws.
5. Sharing Your Personal Information Other than sharing your personal information so that you can use our Services, or as required/permitted by law, we do not share personal information about you with non-affiliated third parties.
We may share your personal information with third-party service providers acting on our behalf to help us operate our Services. These include support services such as credit card processing, website hosting, email and postal delivery, and analytics services. These third parties can only use your data in accordance with our written instructions and must comply with our strict information security protections. We also reserve the right to disclose your personal information to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on Momymoments.
6. Children's Privacy We respect the privacy of children. Our services and products are not directed toward children under 16 (or under the age of majority in your country of residence). We do not knowingly collect or use data from minors. If we learn that a child has provided us with personal data, we will take immediate steps to delete this information.
7. Cookies A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use functional, performance, advertising, and social media cookies to optimize your browsing experience. Cookies allow the website to remember your actions and preferences (such as login details and region selection).
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Cookie Duration: Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted (usually between 30 minutes and two years).
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Managing Cookies: Most browsers automatically accept cookies, but you can manage or block them through your browser’s “Tools” or “Preferences” menu. Please note that removing or blocking cookies can negatively impact your user experience and restrict access to certain parts of our website. For more details, visit www.allaboutcookies.org.
8. Do Not Track Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
9. Security Precautions We maintain physical, electronic, and procedural safeguards designed to guard against the misuse of your personal information. Our industry-standard measures prevent unauthorized access, maintain data accuracy, and ensure appropriate data use. Please recognize that protecting your personal information is also a shared responsibility.
10. Third-Party Links This Privacy Policy applies solely to information collected on this Site. Our Site may contain links to other websites. We are not responsible for the privacy practices or the content of these external sites.
11. Your Privacy Rights
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GDPR (For EEA Residents): You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States.
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CCPA (For California Residents): You have the Right to Know (how we collected/used data in the past 12 months), the Right to Access (request a copy of your data), and the Right to Delete your personal information. These rights are subject to certain legal exceptions. You can also designate an authorized agent to make a request on your behalf.
To exercise any of these rights, please contact us via the email provided below.
12. Changes to Our Privacy Policy We reserve the right to modify this Privacy Policy at any time. When we do, we will revise the “last update” date. For material changes that affect how we use your personal information, we will attempt to obtain your consent by sending a notice to your primary account email or placing a prominent notice on the Site.
13. Contact Us If you have questions or concerns regarding any information in this Privacy Policy, please contact us by email at support@momymoments.com.